Frequently Asked Questions

Some buy these just as memorabilia from a certain type of aircraft and some because they hold particular sentimental value. We can’t guarantee that a particular number will be available (unless specified otherwise in the listing) and we don’t reserve markers before we know they’re available for sale.

What you can do to give yourself more of a chance of getting a particular number that you’d like, is to follow our social media so you’re aware when a particular aircrafts items will be listed. Once you know they’re available in the shop, drop us a line before you order, quoting the specific numbers you’re hoping for. If we have them, we’ll reply with advice on what to do next.

If you want to secure one but you’re not quite so worried about whether it’s your preferred number or not, add your preference to the shipping notes of your order. If available when your order is received and picked, then we’ll pack that/those ones for you. As stated in the shop listing, your order acknowledges that if a preference is not stated or a preferred seat number is not available, markers will be allocated at random.

As the site grows in popularity, we’re inundated with general enquiries for commonly removed items, so it’s not always possible to reply to questions that are already answered here in our FAQs. Have a browse through the FAQs so you won’t be disappointed.

All commonly removed items such as window cuts, registration cuts, landing gear doors, fuselage skin cuts, flight deck seats and panels, cabin memorabilia, seat identification markers, information/exit signs, demo kits, life vests etc. will be listed in the website shop as they become available. Our social media pages will post previews and updates of new aircraft arriving and dates when this might be.

It might surprise you to know that some passenger seats are not removed due to the cost and effort involved. Take a look at what’s available on the website and if you have a specific enquiry regarding these, do drop us a line.

All sales of common items will be via the website, and in order to give as many people as possible an equal shot at owning some memorabilia, particularly the BA 747 fleet for example (a sad loss for all, and by far our biggest generator of enquiries), we do not keep a waiting/reservation list for these items. Watch our social media or bookmark the shop website page and pop back to look at the latest items added.

For items that are not commonly removed or are not generally listed on our website, or for B2B business enquiries, please use our contact form.

Thank you for reading.

All B2B business to business enquiries, please use our contact form. Thank you.

Don’t forget to like and follow our Facebook Plane Reclaimers page and Instagram @PlaneReclaimers where new aircraft arrivals and some individual parts will be previewed.  You can also bookmark our page so you can pop back any time to see our new additions.

COVID19 and Civil Aviation Authority restrictions at the moment prevent us from hosting visits from the general public.  B2B business to business enquiries via our contact form.

Don’t forget to like and follow our Facebook Plane Reclaimers page and Instagram @PlaneReclaimers where aircraft arrivals and some individual parts will be previewed.  You can also bookmark our page so you pop back any time to look at our latest additions.

An aircraft landing at St Athan or Castellón does not guarantee that Plane Reclaimers will be selling items from it. The aircraft goes through a contracted teardown for rotable parts that will return to the industry before any sale of what remains is agreed.

Like and follow our Facebook Plane Reclaimers page and Instagram @PlaneReclaimers where new aircraft that we will be selling from and some individual items will be previewed.  You can also bookmark our website shop so you can pop back any time to look at latest additions.

Aircraft retirement and dismantling is a dynamic business and we don’t always know far in advance whether a particular aircraft will come to us.  Similarly, one or more aircraft from a particular fleet arriving at either St Athan or Castellón does not necessarily mean that we will be receiving all of that fleet.

Any future arrivals from which we know we will be selling items, will be previewed on our social media pages.  Like and follow our Facebook Plane Reclaimers page and Instagram @PlaneReclaimers where we’ll preview new arrivals and some individual items.  You can also bookmark us so you can pop back any time to look at latest additions.

We cannot guarantee when particular items might be available and we have so many enquiries, as we’re sure you can imagine, that it’s difficult for us to keep up with them all.  As a result, we don’t have a waiting list as such.  All items are listed in the website shop as they become available.

Don’t forget to like and follow our Facebook Plane Reclaimers page and Instagram @PlaneReclaimers where new aircraft arrivals and some individual parts will be previewed.  You can also bookmark our page so you can pop back any time to see our new additions.

UK deliveries:  Items are generally dispatched the next business day. Small items are shipped with Royal Mail and should be with you in 3 – 5 business days.  Larger items we ship using TNT, who will themselves send you an email with tracking information.  These larger items will usually be with you within 48 hrs.  Allowances in all cases should be given for the current disruptions caused nationwide by the COVID19 situation.

International shipping times will vary dependent on destination and shipping options chosen.  For standard, economy shipping you can expect arrival in Europe generally within 3 – 5 business days and other international addresses within 3 – 14 days.  Allowances in all cases should be given for the current disruptions caused internationally by the COVID19 situation.

Don’t forget to like and follow our Facebook Plane Reclaimers page and Instagram @PlaneReclaimers where new aircraft arrivals and some individual parts will be previewed.  You can also bookmark our page so you can pop back any time to see our new additions.

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